“E-transfers not a reliable transfer service. It took 2.5 hours waiting at the airport to bring us to our travel address. They were not aware of any details of my reservation even though I reached out the week prior to travel. They did not reply to the only way to communicate with them under viator’s…”

“You may or may not get transportation and they don’t allow refunds or adjustments of any kind. Make sure you call them instead of waiting for them to contact you. I booked round trip transportation from the airport to the hotel and back. They emailed me a day before the trip first thing in the…”

“Got a text as soon as I landed from Roger Easy experience from start to finish. I would recommend highly!”

“I only gave a 2 because I did get a refund. We ended up taking a cab. Despite txting with them, they later decided they couldn’t provide transportation for 2 to the hotel zone& we would need to get a refund from viator….”